Customer Care Specialist - Call Center - Part Time Customer Service & Call Center - Roosevelt, UT at Geebo

Customer Care Specialist - Call Center - Part Time

4.
0 Roosevelt, UT Roosevelt, UT Part-time Part-time Estimated:
$26.
8K - $34K a year Estimated:
$26.
8K - $34K a year STRATA Networks is accepting applications for a Part-Time Call Center -Customer Care Specialist.
We are looking for Call Center Representatives who can manage large amounts of inbound and outbound calls promptly, identify customers' needs, clarify information, research each issue, and provide solutions.
This person will be the contact between STRATA Networks and its current and potential customers.
Representatives must be able to effectively solve customer questions and inquiries while keeping customer satisfaction as the primary goal.
This person will be responsible for seizing opportunities to upsell products and services along with building sustainable relationships.
A completed type test will be requested at the time of the interview.
Qualifications Employees are required to demonstrate skill in the use of computers and be eager to learn new technologies.
Must have adequate reading and spelling skills, have a positive approach in interactions with customers and team members, and be capable of working in a fast-paced environment.
A completed type test will be requested at the time of the interview.
1
years of customer service experience is preferred.
This is a part-time position, non-benefitted.
The position does offer an incentive program.
Drug testing and background check will be required.
STRATA Networks is the largest independent telecommunications provider in the state of Utah with nearly 70 years of experience in the industry and 30 years of experience in building and operating fiber optic internet networks.
The strength of STRATA lies within our team of nearly 300 employees who are committed to providing quality work and delivering an exceptional experience for our customers.
If you are interested in a career that will offer new challenges and opportunities in a fast-paced industry, we invite you to consider STRATA.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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